Privacy policy

Last updated: November 20, 2025

TGB operates this store and website, including all related content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or when you otherwise communicate with us. If anything in our Terms of Service conflicts with this Privacy Policy, this Privacy Policy will control regarding how your personal information is collected, processed, and disclosed.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified data.

Depending on how you interact with our Services and what is allowed under applicable law, we may collect the following categories of personal information:

  • Contact details: name, billing and shipping address, phone number, email address

  • Financial details: payment card information, account numbers, transaction details, payment confirmations

  • Account details: username, password, security questions, preferences, settings

  • Transaction details: items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled; history of past orders

  • Communications: information you include when contacting customer support or otherwise communicating with us

  • Device details: IP address, device type, browser, network information, unique identifiers

  • Usage data: how you browse and interact with our website or Services

Where We Collect Your Information From

We may collect personal information:

  • Directly from you when you create an account, make a purchase, or communicate with us

  • Automatically through cookies and similar technologies

  • From service providers who support our operations

  • From partners or other third parties

How We Use Personal Information

We may use your personal information for the following purposes:

1. To Provide and Improve the Services

This includes processing payments, fulfilling orders, managing accounts, arranging shipping, handling returns, saving your preferences, and personalizing your shopping experience.

2. Marketing and Advertising

We may send promotional messages or show advertisements based on your activity. You can unsubscribe from marketing communications at any time.

3. Security and Fraud Prevention

We use your information to authenticate accounts, protect against fraud, improve security, and maintain the integrity of the Services.

4. Customer Communication

We use your information to respond to inquiries, provide support, and maintain our relationship with you.

5. Legal Compliance

We may use your information to comply with laws, respond to lawful requests, and enforce our policies.

How We Disclose Personal Information

We may share your personal information with third parties in the following situations:

  • Shopify and other service providers who help run our business (payment processing, IT, analytics, shipping, customer support, etc.)

  • Business and marketing partners for advertising and promotional purposes

  • With your direction or consent, such as when shipping products or using social media integrations

  • Within our corporate group

  • In connection with business transactions, legal obligations, or to protect our rights or safety

Our Relationship With Shopify

Our Services are hosted and supported by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may also use certain information to deliver enhanced features across merchants.

Shopify is responsible for processing this data and responding to rights requests relating to that processing.
To learn more, please refer to the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites

The Services may link to third-party websites. We are not responsible for the privacy or security of these sites. You should review their policies before sharing any information. Information shared on public or social platforms may be visible to others.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided information to us, please contact us to request deletion.

We do not knowingly “sell” or “share” the personal information of individuals under 16 years of age.

Security and Data Retention

No system is completely secure, and information sent over the internet may not be protected during transmission. We advise avoiding sending sensitive information over unsecured channels.

We retain personal information only as long as necessary to provide Services, maintain accounts, comply with law, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to access / know the personal information we hold

  • Right to delete personal information

  • Right to correct inaccurate information

  • Right to data portability

  • Right to manage communication preferences

You may exercise these rights through the Services or by contacting us. We may need to verify your identity before processing your request. You may also appoint an authorized agent to act on your behalf.

We will not discriminate against you for exercising your rights.

To learn more about your rights with respect to Shopify’s processing, visit:
https://privacy.shopify.com/en

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your jurisdiction, you may also have the right to contact your local data protection authority.

International Transfers

Your information may be transferred and processed outside your home country. Where required, we rely on legally recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, you can contact us at:

📧 sales@tacticalgelblasters.com.au